Payment Terms and Conditions
Imagine Inflatables offers a unique one stop shop for all your inflatable
requirements. You Imagine it, we make it!
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Payment Options
We accept cheques drawn on UK banks, made payable to Imagine Inflatables Limited, or electronic Bacs payments.
All relevant Bank details are on client Invoices. We will accept and process Credit Card (Visa/Mastercard) and debit card payments over the phone. Switch/Maestro debit cards incur no handling charge, but we reserve the right to charge a 2.5% fee on credit card payments.
Terms and Conditions
Our general trading policies, terms and conditions are included in this section.
Delivery Policy
Delivery policy will be determined by the agreement made between Imagine Inflatables and the client, on acceptance of the client's order. Orders can only be accepted with 50% deposit payments, and delivery of completed goods occurs after the final 50% balance payment is made.
Refund and Replacement
Given the bespoke design and inflatable nature of our products, Imagine does not offer a refund or replacement policy. Please refer to point 10 on our Terms and Conditions. Imagine (at the discretion of the Company) will replace defective goods, make good any proven defects, and allow a part or full credit for the cost of the defective goods or work done on them by the Company.
Cancellation
Cancellation of an order by the client will result in a full charge for the original Invoiced value. If cancellation occurs prior to production taking place, then a 50% charge will be made on the total of the original Invoice amount.
Currency of Transactions Accepted
All quotes and Invoices are shown in Sterling Pounds, unless specified. Clients are required to pay in Sterling Pounds, unless a prior agreement has been arranged.
Export restrictions
All Export Goods will be shipped upon full payment of the Invoice amount. All duty and customs charges for the importation of the goods into the client's country will be paid and handled by the client. Shipping of goods will be organised by the client, unless prior arrangements are made with the Company. In the case that the Company organises shipment, all relevant shipping, customs/duty and import tax costs will be calculated and must be paid in full by the client prior to shipment.
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